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Friday, 05 February 2010 15:01 |
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Some users are so desensitized to pop-ups and performance issues that they don't even know there's a problem. Some performance issues can be caused by hardware problems, but the most common cause is virus or malware infection. Here are some signs from Microsoft's knowledge base (129972) that you might be infected.
- The computer runs slower than usual.
- The computer stops responding, or it locks up frequently.
- The computer crashes, and then it restarts every few minutes.
- The computer restarts on its own. Additionally, the computer does not run as usual.
- Applications on the computer do not work correctly.
- Disks or disk drives are inaccessible.
- You cannot print items correctly.
- You see unusual error messages.
- You see distorted menus and dialog boxes.
- There is a double extension on an attachment that you recently opened, such as a .jpg, .vbs, .gif, or .exe. extension.
- An antivirus program is disabled for no reason. Additionally, the antivirus program cannot be restarted.
- An antivirus program cannot be installed on the computer, or the antivirus program will not run.
- New icons appear on the desktop that you did not put there, or the icons are not associated with any recently installed programs.
- Strange sounds or music plays from the speakers unexpectedly.
- A program disappears from the computer even though you did not intentionally remove the program.
By the time you're infected, it's likely time to call in a pro, but here's what you can do to protect yourself.
- Keep your system up to date with Microsoft's Automatic Updates or by manually updating frequently. If you're doing it manually, check every Wednesday for updates.
- Keep your applications up to date. Common programs that are updated regularly include Adobe Reader, Adobe Flash, Java, your web browser...
- Have and update reputable anti-virus software. Also run scans on a regular schedule.
If you've done everything you're supposed to and are still seeing unusual behavior there could be hardware problems. Don't give up! Affordable repairs or upgrades can improve your productivity and satisfaction with your PC.
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